Privacy Statement

Organisational Privacy Policy

At Hansen Technologies Limited ("Hansen"), we recognise the importance of your privacy. We abide by the National Privacy Principles. Our policy for the management of personal information is set out in this document.

From time to time, we may collect information about you such as your name, address, phone number, email address, and information regarding products and services you inquire about or purchase from us. We may collect this information when you give it to us directly or when you use our products and services or visit our website.

We may use this information for our own internal and marketing purposes (and those of our related companies). An example would be to use the information to improve our products and services. We may also disclose personal information for the purpose specified to you at the time of collection or for another purpose if, you would reasonably expect us to disclose it for that purpose and that purpose is related to the purpose specified to you at the time of collection.

We may also use your contact details to send you information about us including about our products and services. If you do not wish us to send you information on our products and services, please tell us when we collect the information from you. When we send you information of this sort, we will give you the opportunity to choose not to receive any more information of that sort from us.

We will take reasonable steps to ensure that all information we collect or use is accurate, complete, up to date and stored in a secure environment and is accessed only by authorised personnel for permitted purposes.

If you wish to access or modify personal information which we hold about you or request its removal from our records, please contact us by phone on +61 3 9840 3000 or facsimile on +61 3 9840 3099. If you are unhappy with any aspect of our collection or use of your information, please contact our Privacy Officer by telephone or facsimile on the above numbers or email our Privacy Officer at privacyofficer@hsntech.com

This policy applies to other Australian companies related to Hansen.

Website Privacy statement

We have created this statement in order to demonstrate our firm commitment to privacy. The following sections disclose the information gathering and dissemination practices that are operating on our website.

1. Collection of data
2. Use and disclosure
3. Data quality
4. Data security
5. Openness
6. Access and correction
7. Identifiers
8. Anonymity
9. Transborder data flows
10. Sensitive information

1. Collection of data

This website collects personal information that is necessary for the function of site activities.

When you visit this website, we may make a record of your visit and log some or all of the following information for statistical or maintenance purposes:

	Your server or IP address (the name or number which uniquely identify the computer through which you are connected to the Internet)
	The address of the referring site
	The date and time of your visit
	Your top level domain name (eg .org.au,gov.au etc)
	The address of the pages accessed and the documents downloaded
	The type of browser you used

We also collect personal information when you complete the contact form or when you subscribe to our online newsletter.

2. Use and disclosure

The information collected is used in the following ways:

	In general, we collect personal information to the extent that it is necessary for us to carry out our business of the supply of our products and services. More specifically it is for the purpose of establishing and building a relationship with you.
	We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to gather broad demographic information, but it is not logged in our web server logs against any of your personal information.
	Our site uses cookies to keep track of your user session on our site for statistical purposes.
	Our site's contact form requires users to give us contact information (like their name and email address). We use customer contact information from this form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
	When you subscribe to our online newsletter, we use your contact details for the sole purpose of delivering newsletters to your email inbox.

We may disclose personal information to other Hansen companies in accordance with this policy.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners. This site gives users the option for removing their information from our database to not receive future communications or to no longer receive our service. You can visit the following URL to specify your desire to no longer receive information from us: http://www.hsntech.com/contact/contacts.asp

3. Data quality

Hansen is dedicated to ensuring that all personal information that is collected or used is accurate, complete and up-to-date. If you would like to change or update any information previously supplied to Hansen, please visit this URL and note down any amendments: http://www.hsntech.com/contact/contacts.asp

4. Data security

Hansen takes all reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure.

Once the collected information is no longer needed, Hansen will take all reasonable steps to destroy or permanently de-identify records of personal data.

5. Openness

This page details our organisation's privacy policies. It outlines the type of information we collect, how we use it and why we collect it. If you would like further information on our privacy standards, please contact us at: http://www.hsntech.com/contact/contacts.asp

6. Access & Correction

This site gives users the option for changing and modifying information previously provided. Visit http://www.hsntech.com/contact/contacts.asp to make a request.

7. Identifiers

We do not collect nor use any Commonwealth government or agency identifiers to distinguish our users.

8. Anonymity

Users have the option of not identifying themselves while using the Hansen website.

9. Transborder data flows

Hansen will only transfer personal information about an individual to someone (other than the organisation, a related company or the individual) who is in a foreign country if the individual consents to the transfer.

10. Sensitive information

The Hansen website will not collect information that is deemed sensitive.

Sensitive information encompasses information or opinion about an individual's racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information about an individual.

Links to third party information

This site contains links to other sites. Hansen is not responsible for the privacy practices or the content of such websites.

Contacting the website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, click here to visit our contact details page.

Hansen reserves the right to amend this Privacy Statement at any time. This privacy statement was last updated on 21 December 2001.